Travel agent booked a summer shopping trip for me and my 16 year old daughter through MLT. Arrived at the NYNY Hotel and Casino July 6, 2008 to quiet, uncrowded hotel thinking it would be a great trip.

Woke Monday morning to major construction!!! Large wall was placed from front doors to back of casino. You had to follow small walkway around everything and had to dodge learing construction workers! And the noise and smell of jackhammers and removal equipment was too much to bear. You had to yell at everyone to be heard.

No one mentioned any construction, from travel agent to hotel to MLT. This is unacceptable at all levels. I travel to LV several times a year, but never with MLT or NYNY again!!!!!!!!!

When I returned I complained to my travel agent who just looked at me like I had lobsters coming out of my ears. Did she even let MLT know my situation or was she just covering to keep commissions.

I feel violated by more than one company. I will just book my own vacations from now on! Travel industry does not care about people and their hard earned money!!!


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